Our convening and advisory services focuses on delivering applied social innovation by identifying and scoping challenges, and bringing together diverse (and often unlikely) partners to co-develop solutions to complex social problems. Our team focuses on process expertise, while benefiting from deep networks of subject matter experts.

While each project is different, four core activities (and the ways we do them) set our services apart: 


  • Engaging: Our expertise, coupled with broad networks in diverse communities across western Canada, enable us to deliver tailored, creative engagement for any project type.
  • Convening: As a social enterprise with deep connectivity in communities, we are uniquely positioned to bring together diverse parties across social serving organizations, government, and business, enabling creative partnerships and solutions to the table to address complex problems.
  • Facilitating: Our talented and experienced facilitators co-develop solutions with actors who know about their local challenges, and their available community assets.
  • Innovating: With any advisory undertaking, the proof is in the pudding: our approach focuses on creating mechanisms and vehicles for implementation. Sometime these include partnerships, financing approaches, projects, the develpment of social ventures, or something else entirely. We prioritize sustainable progress.

Explore our case studies to learn more about the projects we’re working on.

Case Study: Okanagan Transportation Partnering

Local governments are exploring innovative ways to both directly and indirectly deliver services to citizens that result in better outcomes for everyone. Communities are responding to a multitude of complex challenges – from housing affordability and...

Case Study: Indigenous Social Enterprise Workshops

In 2014, our President Ken Gauthier was invited on a traditional moose hunt near Fraser Lake, BC, with Paul Lacerte (and his Son Kelleh), then Executive Director of the BC Association of Aboriginal Friendship Centres. Paul and his family, originally of Carrier...

what we’re working on

Leduc Opioid Response

In 2017 Urban Matters CCC was engaged by the City of Leduc to support the development of a regional framework for opioid response. Urban Matters CCC is supporting public engagement (including engagement of ‘first-voices’), stakeholder convening and facilitation, opportunity analysis and framework development. Work is ongoing.

Kamloops Social Plan Progress

In 2017 Urban Matters CCC worked with the City of Kamloops to conduct an assessment of progress towards the 2009 Kamloops Social Plan Goals. The progress review was a qualitative review with extensive engagement. Urban Matters analyzed almost 900 resident surveys, interviewed 11 key partners, and conducted workshops with the Social Planning Council and sub-committees.

Community Housing Needs Assessments

Urban Matters is works with communities to identify current and future community housing needs using a variety of data sources, and then works with communities to identify policy opportunities to meet housing needs.
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